Privacy Policy

This Privacy Policy explains how ApeTec Ltd (ApeTec, we, us, or our) collects, uses, and protects personal data when you use this website or contact us.

1. Who we are

Data controller: ApeTec Ltd
Registered in England and Wales
Registered office: 128 City Road, London, EC1V 2NX
Company number: [ADD COMPANY NUMBER]
Contact email: hello@apetec.co.uk

If you have any questions regarding this Privacy Policy or your data protection rights, please contact hello@apetec.co.uk.

2. Personal data we collect

We may collect and process:

• Identity and contact data: name, email address, company name, and message content.
• Technical data: IP address, browser/device information, and basic server logs.
• Security and service data: limited website interaction and event data needed for reliability, abuse prevention, and troubleshooting.

3. How we collect data

• Directly from you when you submit our contact form or email us.
• Automatically via hosting logs and essential site technologies.
• We do not currently collect data through optional analytics scripts or tracking tools.

4. Lawful bases (UK GDPR)

• Legitimate interests: responding to business enquiries and operating a secure website.
• Consent: optional analytics cookies or scripts only if introduced in the future.
• Legal obligation: record-keeping where required by law.

5. How we use personal data

• To respond to enquiries and provide requested information.
• To manage communications and evaluate project fit.
• To maintain website security, monitor abuse, and troubleshoot incidents.

6. Processors and sub-processors

We use trusted third parties acting as processors, including:

• Vercel (website hosting and infrastructure).
• Postmark (email delivery for contact form submissions).

We do not currently use third-party analytics or tracking tools on this website. If analytics tools are introduced in the future, this Privacy Policy will be updated accordingly.

Some providers may process data outside the UK. Where this happens, we rely on lawful transfer mechanisms such as adequacy decisions or standard contractual safeguards.

7. Data retention

• Contact enquiries: retained for up to 24 months unless deletion is requested sooner.
• Security logs: typically retained for up to 12 months.
• No third-party analytics data is currently collected through this website.

8. Your rights

Under UK GDPR, you may have rights to:

• Access your personal data.
• Correct inaccurate data.
• Request deletion of your data.
• Object to or restrict processing in certain circumstances.
• Withdraw consent at any time where processing relies on consent.
• Lodge a complaint with the UK Information Commissioner's Office (ICO).

9. Security

We apply proportionate technical and organisational measures to protect personal data, including transport encryption, access control, and basic abuse prevention controls.

10. Contact and requests

For privacy enquiries or rights requests, contact: hello@apetec.co.uk. We may ask for verification information before acting on a request.

11. Changes to this policy

We may update this policy from time to time. The Last updated date at the top indicates when changes were last made.